Email Us 655 Stone St N, Gananoque , ON, K7G 1Z4, Canada
Dealership hours of operation
Mon - Fri 8:00am - 5:00pm
Sat - Sun By Appointment
Dealership hours of operation
Mon - Fri 8:00am - 5:00pm
Sat - Sun Closed
Dealership hours of operation
Mon - Fri 8:00pm - 5:00pm
Sat - Sun Closed

Privacy Policy

Privacy Statement

Section 1 – What Do We Do With Your Information?

When you use our website as part of the purchase process, we collect personal information you provide, such as your name, address, and email address.

When you browse our website, we also automatically receive your computer's IP address. This helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send emails about our website, new products, or other updates.


Section 2 – Consent

How do you get my consent?
When you provide personal information through an inquiry, we assume your consent to collect and use it for that specific purpose.

If we ask for information for another reason, such as marketing, we will request your expressed consent or provide a clear way to opt out.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at (613) 382-2345.


Section 3 – Disclosure

We may disclose your personal information if required by law.

Payment:
If you use a credit card to reserve a vehicle, order parts, or schedule service, Chiasson Ford stores your credit card data encrypted according to PCI-DSS standards. Purchase data is stored only as long as necessary to complete the transaction, after which it is deleted.

All direct payment gateways follow PCI-DSS standards as managed by the PCI Security Standards Council, ensuring secure handling of credit card information.


Section 4 – Third-Party Services

Third-party providers we use only collect, use, or disclose your information as necessary to perform their services.

However, certain providers, like payment gateways, have their own privacy policies regarding the information we provide to them. We recommend reviewing their policies.

Jurisdiction notice: Some providers may operate in a different country. For example, if you are in Canada and your transaction is processed in the U.S., your information may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party site, our Privacy Policy no longer applies.

Links: Clicking links may direct you away from our site. We are not responsible for other sites’ privacy practices and encourage you to review their policies.


Section 5 – Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Credit card information is encrypted. While no method of transmission over the Internet is 100% secure, we follow PCI-DSS requirements and other accepted industry standards.


Section 6 – Cookies

Here is a list of cookies we use:

  • _session_id – unique token, sessional. Stores session info (referrer, landing page).

  • Chiasson Ford visit – no data held. Persistent 30 minutes; used for internal visit tracking.

  • Chiasson Ford uniq – no data held. Expires at midnight; counts visits per customer.

  • _secure_session_id – unique token, sessional.

You can choose to opt-out of cookies.


Section 7 – Advertising Policy

  1. Ensure Facebook advertising data is only shared with authorized service providers.

  2. Do not use Facebook data for retargeting, commingling campaigns, or building user profiles unless authorized.

  3. Do not transfer Facebook advertising data to ad networks, data brokers, or other services.


Section 8 – Age of Consent

By using this site, you confirm you are at least the age of majority in your state or province. You also confirm that any minor dependents have your consent to use this site.


Section 9 – Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Changes take effect immediately upon posting. For material changes, we will notify you here.

If our website is acquired or merged, your information may be transferred to the new owners to continue providing services.


Questions and Contact Information

To access, correct, amend, or delete your personal information, or to register a complaint, contact us at:

Phone: (613) 382-2345
Mail: 655 Stone St N, Gananoque , ON, K7G 1Z4, Canada